National Insurance and Retirement Services Provider – Software Implementation

Business Problem: Our client – a national provider of life insurance, annuities, retirement plan services, and group protection – had a vision to become “The Retirement Services Provider” in the industry as quickly as possible. In order to achieve this vision, the organization wanted to procure, build, and deploy a retirement planning software tool that would... Read More

Large Regional University Medical Center and Research Facility – Business Impact Analysis

Business Problem: Because of damage caused across the institution by Superstorm Sandy, our client sustained an extensive loss of revenues that senior leadership felt could have been avoided had a structured Business Continuity Program been in place.  An Enterprise Resilience Department was established under the leadership of a Senior Vice President with an immediate goal of establishing a... Read More

Multinational Specialty Biopharmaceuticals Provider – Business Continuity and Disaster Recovery

Business Problem: Our client did not have a standardized approach to Disaster Recovery (DR). They had the beginnings of a Business Continuity (BC) program that allowed for the identification of critical business processes, but there was no mechanism to identify the supporting technology assets. Furthermore, while there were some one-off point solutions in place to... Read More

State Government: Statewide Procurement

Business Problem: This State’s Department of Transportation (DOT) sought to acquire a fleet of up to twelve helicopters to be operated by the State Police’s Aviation Command. This State has operated emergency medical evacuation (Medevac) services since 1970, and – outside of the Department of Defense, this was one of the largest aviation procurements in history.... Read More

Public Research University – Disaster Recovery Strategy

Business Problem: Our client – a large public research university with several graduate programs ranked in the nation’s top 10 according to US News and World Report – sought to implement a comprehensive Disaster Recovery (DR) Program but was struggling to align stakeholders’ understanding of IT Services’ existing DR capabilities, as well as the realities... Read More

State Government: Cost Benefit Analysis

Business Problem: This State was faced with conducting an analysis of, and recommendation for, the modernization and improvement of the State’s Medevac and Law Enforcement helicopter fleet, including both the State Police Aviation Command and the Natural Resources Aviation Division. The analyses included: analysis of helicopter missions and requirements; cost benefit analysis; and development of the... Read More

International Biopharmaceutical Provider: Business Continuity & Disaster Recovery

Business Problem: Our client – a global multi-billion biopharmaceutical provider – did not have: a clear line of communication and coordination between Business Continuity (BC) and Disaster Recovery (DR), causing inconsistencies in recovery time objectives (RTO) and recovery point objectives (RPO) for critical technologies; a solid process for determining critical business processes and their supporting critical... Read More

NTIA FirstNet: Program and Project Management

Business Problem: Our client – an East Coast State Government – received a $45M Federal grant to pilot the FirstNet Public Safety Broadband solution. The state was required to establish a Program Management Office to manage all communications, technical requirements, policy, and legal interfacing to NTIA FirstNet. Integrity Services: Integrity provided Project Management leadership and... Read More

International Biopharmaceutical Provider: Quality Assurance

Business Problem: With multiple sites across the globe and a decentralized IT organization, our client – a global multi-billion biopharmaceutical provider – did not have one central authority for setting standards and policy for quality and the validation of computerized systems.  Over time, the proliferation of redundant and inconsistent quality and validation procedures and processes led to... Read More